Credit Hold/Credit Warning 

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WHAT IT DOES

bulletIn the masterfile, a field is setup entitle "Credit Status".   The credit department can set the flag in either of two ways:
bulletCredit Warning. When the order desk enters the customer's code, they are warned the credit department would like to speak to the customer.  The order department can proceed with the order, but informs the customer they should contact credit.
bulletCredit hold. Upon entering the customer's code, the order desk is prevented from processing the order.  No orders can be placed until credit takes the customer off of Credit Hold.

 

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SPECIAL FEATURES

bulletAllows a graduated response to a customer's credit status, depending upon credit history.
bulletGives opportunity for customer to attend to account without incurring any delays in order/receiving product

 
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